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Written by Dave Burstein
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Level 2 low power mode has been in the standard for years, but rarely used. Switching modes caused enough noise that other lines in the binder would reset, and the customer would be disconnected. The modems would automatically re-sync, but meanwhile a angry IPTV viewer may have missed a goal in an important football game.
Alcatel's solution is "artificial noise," which causes the modem to sync at lower power and lower speeds. That provides more margin to the connection, so it's less likely to drop due to outside noise. Their early trials resulted in a large drop in calls to help centers, according to data I believe was from Telecom Italia.This appears to be standard in their forthcoming VDSL line cards.
I've asked Alcatel for the data on how much speed needs to be sacrificed for this extra reliability. The data I saw more than a year ago involved a 10-25% drop in speed on some lines. Their spokesman believe that's changed,
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Written by Dave Burstein
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Terms that are nearly meaningless to the broadband "unserved" http://
bit.ly/Xpn1
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Written by Dave Burstein
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Broadband reached 429.2M lines adding 16.6M according to Point-Topic. That was actually up despite the economy. Brazil added over two million broadband lines - most DSL - Q1 2009 over Q1 2008. That was more than Japan, France or Britain. China added 17M in 12 months, passing the U.S. and starting to pull away.
The chart below from Strategy Analytics reports broadband penetration by household rather than population for 30 countries. Korea is at 95%, Singapore, Holland, Denmark, Taiwan and Hong Kong over 80%. France is the highest among large nations at 68%. Britain, Japan, the U.S., Germany and Spain are between 57% and 67%. a group that also includes Estonia, Slovenia, and Lithuania. Turkey, Poland, Mexico, Argentina and Chile are between 27% and 37%, with China at 21%. By household, the U.S. is at #20, even lower than the OECD ranking. That should shut up the D.C. apologists who say OECD is off because it doesn't account for family size. Reality is the U.S. is well behind the leaders in the middle of the pack. On the other hand, people who predict economic catastrophe because of modest differences in broadband are equally off-base Broadband is a good thing, but it doesn't tranform transform the economy. That's pure magical thinking that people believe because they want to believe. Verizon bought a few "studies" that provided a veneer of credibility, but they all fall apart if you look closely. If they ever were true, they are now badly out of date.
Japan's mid of the pack household rate of 64% might surprise people because Japan has 80% fiber coverage at a low price. Growth has been slow since 3G wireless became common, and I'd guess many folks are content with a fast connection on their mobiles.
Point-Topic Broadband Forum Q1 leaders China 88,088,000 USA 83,968,547 Japan 30,631,900 Germany 24,144,350 France 18,009,500 UK 17,661,100 South Korea 15,709,771 Italy 12,447,533 Brazil 10,065,200 Canada 9,533,500
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Written by Dave Burstein
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AT&T, like nearly all major U.S. companies, routinely cheats customers via clauses buried in fine print. In consumer law, the fine print garbage is often meaningless and unenforceable, but fighting back can be far more expensive than just paying the crooked bill. Verizon in New York required me, a New York customer, to go to Virginia if I wanted to fight an unfair charge. Virgina was chosen, I believe, because it refused to allow class actions, the only way for consumers cheated of a few dollars each to recoup. Karl Bode at DSL Reports wrote this one well
AT&T Still Can't Force Arbitration Via Fine Print
No matter how many times their lawyers try...
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Written by Dave Burstein
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Listen for half a minute to a demo of a high-bit-rate codec and you expect they will transform our industry. The difference is like a CD with great headphones versus a little transistor radio. Suddenly, you realize just how awful the sound is on your regular telephone. Who wouldn't want their call to sound dramatically better was my first reaction. When Thomson and some of the cable folks discussed plans, I was enthusiastic.
Years later, nearly no one is taking advantage. That may simply be organizational inertia, ready to be broken wide open when a local carrier makes a big move. Both ends of the call must have the right equipment so you need to quickly build a large number of users. That's impractical for anyone but a carrier with a large base of customers. A Cablevision in Long Island or a France Telecom could make this work, I believe. They'd have to inexpensively offer a new phone and the service to enough homes that there's a good chance the person you want to call also has a high quality phone. It's easy to imagine that once you reach critical mass, somewhere between 20 and 50% of a region, everyone else would want to join. It would be an extraordinarily effective way to pull customers from competitors.
Or maybe not. A hundred million people have given up landlines for the inferior sound quality of mobile. A respected engineer writes “I have done quite a bit of work on "HD" voice.
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Written by Dave Burstein
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From Ben Popken at The Consumerist, Be sure to 1) be nice and professional ! and 2) read The Consumerist tips on what to say when you call.
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Written by Dave Burstein
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The FCC has decided to include broadband subsidies in the lifeline/linkup program for the poor, a universally popular idea. Michael Copps will soon have to give up the FCC Chair to Jules Genachowski and I think would be proud to get this down while he's chair. The state commissioners' have just sent him a note urging he "create a three-year federal Lifeline and Link-Up Pilot Program for broadband Internet access services and enabling access devices." Those "access devices" may include free or cheap computers for poor families. It's a feel-good program that everyone supports - if it isn't half wasted like the current USF program.
Some carriers want to charge full retail ($30-45) for a decent service, although DSL/cable costs them only $5-10/month for each customer added to an existing network. That figure is based on company and wall street costs and EBIDTA calculations, and would require exceptions for <a very few> special cases. If the U.S. is going to buy millions of DSL subs for hundreds of millions of dollars, the public should get a decent rate. $12-18 for decent speed (at least 2 meg down) allows a generous profit. Verizon is advertising everywhere DSL for $17.95. Above that (likely) is a giveway. NARUC seems to get that government money isn't free,
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Written by Dave Burstein
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Mr. Kevin Schneider went to DC to let them know major increases in DSL speed are really cheap (DSM,) doubling is inexpensive (bonding, < $100,) and further increases, beyond 300 meg on 2 pair (short distance, fully vectored DSM) are likely in the next few years. He also took sensible projections of demand for bandwidth in 4-8 years and translated that into what each home would need. From that data, Schneider believes download averages will range from 50 kilobits/second/home in 2007 to 150K in 2012. Working from there, he concludes WiMAX/LTE won't work as a primary home network in a few years because it's shared. If many families want video over the net, wireless will choke. The current cable deployments of 155/35 shared will also have problems by 2015 or so because of video demand, but I think cable will upgrade well before that in most places. The Adtran papers and presentation for the FCC are among the best descriptions of today's broadband I've seen for those comfortable with geek talk. http://bit.ly/PavUW
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Written by Dave Burstein
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Michael Copps (second from right) can make two phone calls and make DSL available to 500,000 more homes. The first is to fellow Commissioner Adelstein (middle,) to make sure he has the votes. The second is to Glen Post of Century Tel, who will make $millions if his merger with Embarq is approved. He's a businessman who will find a way to say yes to the Chairman's request, despite his lawyers' objections. Adelstein simply needs to ask “Can we do something meaningful for the CenturyLink unserved?” If Adelstein's vote isn't assured, Post will have little choice.
Post will agree because it won't cost that much to offer more DSL. Only a small fraction of the nearly 1M Century/Embarq homes that can't get DSL actually are so distant the costs are prohibitive. Below, a story on how rural carrier Madison River reached 99% in 2006, just before they became part of Century. 99% might be tough, but going from the current 87% to 95%-96% in practical and affordable.
CenturyLink could easily reach almost all of those homes simply by restoring the $237M Embarq cut from capital spending the last few years. CenturyLink will be an $18B company with nearly $2B in profits; they can easily afford the additional buildout. Embarq is in harvest mode, with capital spending 30% below depreciation. The Century deal should at least match the AT&T/BellSouth promise of “broadband for all” in 2007 and a $10 offer to encourage new users but with substance.
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Written by Dave Burstein
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In 2006, 99% of the 176,000 customers of Madison River, a rural carrier, could receive broadband. 30% were already subscribers. It apparently only cost a couple of hundred per home for the broadband. To see whether they had particularly unusual circumstances, I reviewed their IPO filing.
Madison River's territory is no harder to serve than the typical rural carrier. Hinesville, Georgia is typical, where revenues were effected when the 3rd Infantry Division stationed at Fort Stewart and Hunter Army Airfield. Their DSL deployment was not particularly expensive, probably only a couple of hundred dollars per line. I infer the cost because their total capital spending was less than $100/line each year, which included an edge-out expansion, a fiber network, and all the usual costs of running a phone company.
The cost of this actual rural broadband deployment is so low that the numbers cited in the FCC rural broadband report need to be re-examined.
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Written by Dave Burstein
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AT&T shouldn't be slower than the Post Office at moving data. My $99 new Seagate terabyte drive would take six months to back up over an ordinary DSL or cable modem uplink. Literally. With Jennie's video work, we'll fill it in months. Werner Vogels' customers at Amazon S3 often move large data files, which would take weeks even at 10 megabits.
Vogels' Solution: the Post Office and Federal Express. Amazon S3 with AWS Import/Export is the fancy name for long distance sneakernet. Werner blogs “no ecommerce site can function anymore without mining massive amounts of data to optimize recommendations to their customers. Also in the systems management domain, data sets are growing faster and faster, consequently backup and disaster recovery has to deal with increasingly large sets.”
Speed thrills. “The Third Internet is fast enough to watch.”
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Written by Dave Burstein
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Good Government Work: Eshoo's Broadband Conduit Deployment Act: If broadband matters - and it does - it's almost criminally negligent to build or rebuild a road without including fiber conduit. Including conduit adds less than 1% to the road cost, the New America Foundation calculates in an important paper, http://bit.ly/googoo1. Silicon Valley's Congresswoman, Anna Eshoo, has now proposed a "simple, common sense proposal." John Eggerton expects support for this or similar from Waxman, Boucher, Markey, Klobuchar, and Warner. The proposal is so sensible that no one has publicly opposed the bill. If the sponsors are serious, this can and should be included in one of several highway and stimulus bills likely to become law in the next few months. The bill is short and simple, directing the Secretary of Transportation to require States to install broadband conduit as part of any covered highway construction project, according to " industry best practices."
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Written by Dave Burstein
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 In 2005, Netopia, ADI, and others claimed ADSL bonding was ready and worked well. BellSouth and other carriers told me that simply wasn't true, with nagging technical problems making deployment impractical. Vendor marketing folks are like that sometimes. I didn't notice any substantial field deployments working until 2008.
Glen Post of CenturyTel says the time has now come. “Bonding is really working now, it’s being perfected. We have very little of it on our network. You can double your broadband speeds with bonding. It’s a real opportunity for us in the months ahead.” He's talking some IPTV and a faster offering against cable. (via Ed Gubbins)
A second DSLAM port costs $25-75 and the chips for the dual port modem perhaps $15, not too terrible. Nearly all phone networks now have massive amounts of unused copper. BellSouth had ?37% unused five years ago, and with line loss that's probably over 50% today. So if bonding works, it's a natural part of the tool set.
AT&T unfortunately won't benefit because they are using VDSL2 rather than ADSL. Based on promises from chip and modem makers, AT&T expected to deploy bonded VDSL2 widely in 2007 but is just getting into trials now. In 2003 when they designed U-Verse, they expected to need bonding for fewer than 10% of homes. The VDSL2 performance was projected at a solid 25 megabits 3,000-5,000 feet, but hasn't come close. Michael Coe, speaking for AT&T, tells me they estimate bonding will be required on about 25% of lines. The current hope is later this year.
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Written by Dave Burstein
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Telcos in the U.S. captured 55% of high speed net adds in Q1, Tom Seitz of Barclays/Lehman estimates. UBS believes Verizon adds should remain flattish sequentially at 217K as 295K FiOS adds offset the 78K loss expected in DSL. UBS expects Verizon to reach 2.2M video subscribers, or 22.2% penetration of homes open for sale. UBS sees Comcast at 236K, Time Warner at 141K, Qwest at 65K, and the smaller U.S. carriers about about the same as earlier quarters.
Telco share is up from 46% in 1Q08, a remarkable turnaround. In one recent quarter, Comcast added more data customers than all telcos put together. My guess is that the recession drove more customers to DSL at $15-30 rather than cable at $30-50. Cable's response to the recession has been to quietly promote their less expensive offerings, but mostly they are looking for $40-55.
Perhaps trying to get in before the new FCC chair takes over, AT&T raised DSL prices 10.5% in the quarter, Seitz calculates. AT&T's low end DSL price went up by 33% from $15-$20. Verizon raised FIOS prices 3% to 7%, but the effect of promotions brought DSL down 8.6%.
Seitz also sees telco TV adds at 565K while cable drops 384K. I believe this the predictable result of telcos as new entrants in the TV market, where 10-20% of customers will likely shift because they hate their current provider.
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Written by Dave Burstein
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Jules Genachowski takes over after the worst six months for broadband coverage since 1998 when things began. The big four companies that control 75% of the market report added virtually no new coverage. AT&T won't even give me a figure for their deployment, which currently is about 5 points lower than their CEO suggested on Wall Street years ago. The U.S. and Canada have by far the worst DSL availability in the developed world, even when just rural or urban areas are compared. Obama talks about broadband for all, but his first six months have been all talk.
By the best available data, fewer new homes became servable since the election than in the prior six months. Almost everyone halted their existing plans, hoping to do the same thing a year later with massive subsidies. Since few expect deployment to start up before the end of 2009, we almost certainly will have the worst year in a decade. AT&T, Comcast, Verizon, Cablevision, Cox and most others are spending their budget on upgrades to existing areas. Almost all of the companies in this industry are spending substantially less on capex than depreciation. DOCSIS 3.0 and FiOS are great, but they aren't getting to everyone.
I am not objective about this administration. I've written Obama will be the best president of my lifetime, and readers need to know my bias. I know many of the appointees; they are the best and brightest in the industry.
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Written by Dave Burstein
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James Cowie of Renesys has provided remarkable insight into what Iran is actually doing with their Internet connectivity. Renesys found that Iran was always connected, contrary to many news stories. “Except for a brief period of outage over the weekend, the routes into Iran from the rest of the world have been basically intact, if a bit congested and unstable. Most of that congestion and instability is probably the result of six billion people who are freshly interested in Iranian politics, all reading (and in some cases, yes, attacking) Iranian websites.”
Cowie describes the current situation: “Perhaps the strangest thing of all, given how diverse and active and vocal the proxy server farmers have been, is that by and large, it isn't working. (Map on left from Renesys)The rate with which new proxies are being created has slumped over the last few days. It's getting harder and harder to propagate new proxies to the people who need them, as the government consolidates its hold on the filtering mechanisms. Any new proxy addresses that are posted to Twitter, or emailed, will be blocked very quickly.
People we talk to inside Iran say that almost no proxies are usable any more. F
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Written by Dave Burstein
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Significant error in this story: BT's terms of service explicitly say that streaming video will be throttled to 896K on Option 1 (about 1,000 words in) I was therefore wrong to say this was a change that would allow breaking contracts. I relied on another reporters' comments rather than reading the actual BT posting. Thanks to Simon Dux of BT for the facts that showed my error.
London: British Telecom's John Petter tells FT they throttle “8 megabits per second customers down to 896 kilobits per second between 5pm and midnight.” That's far below standard TV quality and half the speed of the typical U.S. network's Internet feed. (ABC was 1.9 megabits and AT&T 2.1 megabits last I checked.)

They claim that video traffic growth is driving up BT's costs so much they must charge extra, but Cisco has just done a major report that finds a slight decrease in the rate of Internet traffic growth. France Telecom, Verizon, and AT&T are doing just fine, with very high DSL margins.
While hard to handle video demand is possible in theory, I reported in September from the CEO of BT Wholesale
Davis' network is ready for video
BT does not need to charge extra for access for the iPlayer. Sally Davis, CEO BT Wholesale, confirms she was misquoted in the British papers about the problems. They've solved any congestion problems. ... A respected newspaper had reported Davis saying they had a problem, but the text of the speech confirmed the reporter got it wrong. We all do. http://bit.ly/ssfBi
I was also delighted to report from BT their rates – and actual costs – for bandwidth are dropping.
BT Cutting High Volume Backhaul Rates in Half
The new BT backhaul is "approximately 50 per cent cheaper,"
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Written by Dave Burstein
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Dramatic cost savings from Iliad's all-IP network enable profitably offering a 30 euro triple play, the best deal in the Western world. 4M customers have switched to Iliad/Free, so it's no surprise France Telecom has chosen to also go all-IP. The surprise is the choice of the Alcatel 7750, originally marketed as an edge router with high reliability, rather than the usual "big iron" from Cisco or Juniper. Alcatel is France's national champion and guaranteed a close look at FT, but Alcatel routers are also gaining share around the world. Similarly, Ericsson is pushing their Redback gear many places that would have called for a "core router." Both are due for upgrades soon, which means they will match the "big iron" of Cisco's recent past.
France Telecom has some of the best technical people in the world and a reputation for innovation. They are about to stream the French Open tennis tournament in 3D, one of the first live 3D events. They've planned a conversion to full IP for years, and now the budget was found. The network upgrades should allow FT to handle just about any likely level of traffic without congestion problems, so they will not require throttling.
The Alcatel router was originally built by Basil Alwan's company, TiMetra, which is proving to be the finest acquisition Alcatel has made.
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Written by Dave Burstein
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95% of spectrum is unused at any given moment, Dave Farber believes, allowing for a massive increase in wireless usage if properly managed. The available portion is even higher in many places. Most of this spectrum can be put to use if the radio has the ability to test before sending data and make sure the frequency is clear. That's cognitive radio, the best hope for increasing performance beyond 4G levels. It's high on the U.S. technical agenda, with support from Chief Technologist Jon Peha. The Technical Advisory Committee pressed hard for the rule change several years ago, but Martin didn't want to deal with industry opposition. Soon after, TAC meetings ended. Technologists were outraged, but who listens to engineers in D.C.? Michael Copps does, and one of the many improvements he's brought to the FCC is reviving the TAC.
Ahmed Zeddam of France Telecom Labs has now written a paper on how similar techniques can apply in-home as well. HD TV around the house stretches the state of the art of wireless transmission, with MIMO, cognition and other techniques becoming crucial. Here's the abstract.
Electromagnetic environment and telecommunications: towards a cognitive electromagnetic compatibility
This article deals with the electromagnetic environment management problem within the context of high speed digital transmissions deployed in wired telecommunication networks. Traditionally, Electromagnetic Compatibility (EMC) is assured by filtering for better electromagnetic immunity, and by cable shielding for emission limitation. However, like cognitive radio, we can also, for high speed wired transmissions, treat the EMC as an intelligent and autonomous system capable of perceiving its environment, interpreting it, making suited decisions, and reacting according to the constraints related to the electromagnetic environment.
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Written by Dave Burstein
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John Killian is “continuing to look at rationalizing our access line business, especially in non-FiOS areas through strategic alternatives." Verizon put about 10M lines up for sale in 2002. These areas have some of the thinnest DSL deployments in the developed world. Few bids came in close to the prices Larry Babbio was looking for, and meanwhile VZ treated the territories like the Romans treated the Sabine women. New Hampshire was 62%, Vermont 69% and Maine 69% while Verizon looked without success for a buyer. They eventually financed Gene Johnson of Fairpoint who bid so much he defaulted on the loans he took for the purchase. Jim Attwood and Bill Kennard of Carlyle took Hawaii off their hands for $1.6B. They are two of the smartest in the business, but are already in bankruptcy. I'd expect the lines for sale include West Virginia, southern Virginia, upper New York State, and much of the former GTE territory across the nation.
Virginia including the D.C. suburbs was 65%; West Virginia 74%, and New York State 76% (Latest FCC data, 12/07.) Subtracting out New York City and suburbs, D.C. suburbs, and a few larger cities, most of the Verizon area in thes states has less than 50% availability. That's not because of population density or terrain. North Dakota was 88% and Iowa 85%, while rural and mountainous areas in Britain were over 95%.
Verizon put about 10M lines up for sale in 2002, and virtually ended DSL upgrades for any of them. I have strong but unconfirmed rumors many AT&T areas are for sale. Qwest, Frontier, and other regionals are also seeking buyers.
It's ignorant to say that “the only reason areas are unserved is the prohibitively high cost of reaching rural homes,” and therefore large subsidies are almost always required. About half of the 4-7% “unserved” can be upgraded to cable modems for a total cost of less than $500, mostly at 50 meg. A significant fraction of the last 2-4% can reach 5 meg over DSL for a similar price.
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Written by Dave Burstein
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“Our stand alone DSL product which about 50% of the time is bundled with wireless has been very strong for us. We haven’t been running any significant promotional activities I think in the last few quarters.” (Seeking Alpha) De la Vega essentially dropped the premium for “naked DSL” hoping to keep revenue when customers dropped landlines, and the results proved strong. De la Vega before taking over all of T ran Cingular Wireless, but I met him first as BellSouth's “DSL guy.” BellSouth was the most successful of the bells in DSL by far, one reason for Ralph's rapid rise to the top. Intelligence, common sense, and a gracious personality also played a role, of course, but it was the results he achieved in DSL that led Duane Ackerman to tell me De la Vega had no limits on what he could achieve at the company.
U-Verse is up 284K on top of a 12 month $30-30-30 triple play promotion and many free “whole home” DVRs. Lindner notes a remarkable 60% are coming from competitors, primarily cable. We are still in the early stage of U-Verse, when the 10% of customers who hate their cable company come over.
The U-Verse results are despite a nearly 1/3rd decline in capital spending, including a reduction in the number of homes passed by U-Verse to less than 1M.
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